Client Complaints

We value your feedback and are dedicated to resolving any issues you may have encountered. We understand that customer satisfaction is of utmost importance, and we strive to provide exceptional service at all times. We are committed to addressing each complaint with promptness, transparency, and a strong commitment to finding a satisfactory solution. Your voice matters, and we appreciate the opportunity to learn from your feedback to better serve you in the future.

If you wish to lodge a complaint, please complete our Client Complaint Form below and email the completed form to our Complaints Officer, Schalk Basson at:

Download Complaints Form

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